Privacy Policy

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a ‘User’) of the website (‘Site’). This privacy policy applies to the Site and all services offered by Koerich Orthodontics.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe, and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

CONTACTING US

For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us on our site is Koerich Orthodontics, a company incorporated under North Carolina law and whose registered office is at 7922 Rea Rd. A, Charlotte, NC 28277.

If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us using the following contact information:

7922 Rea Rd. A, Charlotte, NC 28277

WHAT INFORMATION DO WE COLLECT?

We will collect information that you provide to us when you register on the Service (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address and email address);

About your usage of the Service; that you provide to us in e-mails or letters that you send to us;And about transactions you carry out through the site including data that you submit in order to use the Service, including data relating to your customers, clients or others using your services which Koerich Orthodontics have access to.

We may receive some information that you submit to any third party website or application that you access through the Service. Both Koerich Orthodontics and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information.

We will only use any information that we collect from you in accordance with this Privacy Policy.

COOKIES

The Service can use cookies to ensure that you get the most out of the Service. Cookies are small amounts of information in the form of text files which we store on your computer. Cookies allow us to monitor usage of the service, improve the Service’s usability and to personalize the content for you.

If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the “Help” section of your browser.

Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Service. If you prevent us from placing cookies, you may not be able to use the Service to place an order. This is because we use cookies to enable you to log in to your account.

We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on users’ computers. The information generated relating to the Service may be used to create reports about the use of the Service and the analytics service provider will store this information.

In addition, advertisers whose advertisements appear on the Service may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We may use your information in the following ways:

to ensure that our Service is delivered in the most effective manner for you and your computer;
to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
to carry out our obligations arising from any contracts entered into between you and us;
to provide customer service to you in relation to your use of the Service, to deal with inquiries and complaints relating to the use of the Service and – – to notify you about any changes to our service;
to administer, support, improve, optimize and develop our Service;
to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymized and not refer to any individual user of the Services;
for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.

We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service.

You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at info@koerichortho.com or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in the email that you receive.

DISCLOSURE OF YOUR INFORMATION

Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.

You should note that information posted on the public elements of the Service may be visible by users of the Service throughout the world. You should, therefore, be careful when submitting information about yourself to the Service.

We may disclose your personal information: (i) to any third party to whom disclosure is necessary to enable us to fulfill your services and provide you with any service to which you have subscribed via the Service; (ii) where required to do so by law or court order; and (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms and Conditions.

We may disclose your personal information to Facebook Inc in order to fulfill the Services. You can review Facebook’s Terms of Service here https://www.facebook.com/ads/manage/customaudiences/tos.php

THIRD PARTY SITES

The Service may contain links to websites or access to applications that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third party websites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

Advertisements contained on our Service operate as links to the advertiser’s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.

HOW DO WE PROTECT YOUR INFORMATION?

In common with a number of other websites, the data that we collect from you may be transferred to a cloud service provider which has data servers which are based outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer and the storing and/or processing of your personal data on these servers. We will take all steps Privacy Policy.

Appropriate security measures will be adopted to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently not secure and that we cannot guarantee the security of data you send over the internet.

Your information will only be held for a reasonable period or as long as the law requires or permits.

ACCESSING YOUR INFORMATION
You may at any time request access to and/or, if incorrect, rectification of your personal data by contacting us at the address set out in this Privacy Policy or by e-mailing info@koerichortho.com. We reserve the right to ask you for proof of your identity and to charge you a fee of twenty US dollars ($20) to meet our costs in granting any data access request you make.

CHANGES TO OUR PRIVACY POLICY

The Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Best orthodontist in the area. The staff was awesome from the first day to the last day I had my braces removed. I highly recommend selecting this location for adults. Your smile will be picture ready 🙂 Koerich I really appreciate it with a smile.

Richard Kirkpatrick

Amazing practice, with a very friendly and fun staff. They maintain a sense of great professionalism as well. The office is clean and tidy, and smells delightful. Walking into a Ortho office and seeing smiles feels like a pun, but at this practice it feels normal. Thank you all for giving me a great experience, and Thank you to Dr. Leo for being so great at your job. Jarrell Hilton

Hislight Studios

Koerich Orthodontics has been an outstanding experience for my 8-year-old daughter. From the very first visit, the staff made her feel comfortable and at ease, explaining everything in a friendly, kid‑friendly way. The office is bright, welcoming, and even has fun activities to keep children entertained while they wait. Dr. Leo is incredibly patient, taking extra time to answer our questions and making sure my daughter felt confident about her treatment. The team’s positive attitude and personalized care truly stand out. Appointments are always on time, and communication is excellent, so I never feel rushed or unsure about next steps. Koerich Orthodontics has not only provided excellent orthodontic care but has also made the entire process a positive, enjoyable journey for both parents and kids. I highly recommend them to any family looking for a warm, professional, and truly caring orthodontic practice.

Elizabeth Helms

Wow! What a great orthodontic office! We were referred here by our family dentist and we could not be happier with our experience! I was greeted by a friendly receptionist when I called to schedule the appointment and was able to be seen in a very timely manner. I was greeted by another friendly receptionist when I arrived with my kiddos and checked in. The office is very clean, bright and open. What first struck me as impressive and rare is the eye contact. Everyone makes eye contact and introduces themselves! Everyone is so personable and professional and efficient. I was there for a consultation but was treated as though I was a long time patient. Staff stopped by to introduce themselves; even the first receptionist whom I spoke to on the phone. She even remembered small but important details just from our brief conversation. Another thing I really appreciated was the thoroughness and attention to detail. Every step was explained in a clear way. My son knew what to expect and where I would be and what was going on. They talked to him just like they talked to me and I greatly appreciated that…so did he! Baby sis was in tow and she was made over and included too! The sweet young lady who took x rays and pictures for the evaluation was precise, knowledgeable and professional while maintaining a friendly and personable interaction. The evaluation screen for when the doctor came in was set up professionally and clear for us to view and see. Dr. Leonardo Koerich had already stopped by our room to introduce himself while we were being evaluated and was just as friendly and professional when he came in for the consultation. He is very knowledgeable and I greatly appreciated his evaluation and his approach with our dental needs. We will 100% be back and I will not hesitate to go to him should we have any other orthodontic needs with any member of my family. My son enjoyed the reward system and I thought it was fun and tastefully done! I am quite particular when it comes to doctors and doctor offices in the health/medical/dental field and do not give recommendations lightly. I am happy to absolutely recommend Koerich Orthodontics! From start to finish was beyond expectation and we look forward to continuing our orthodontic care with them!

Sarah Slatter

Love the staff here have experienced 2 years of braces and retainers and they have been there for all of my questions. Very patient and over all a very lovely facility.

Juliet

Koerich Orthodontics is amazing! Kiley and Nicole were my orthodontists and made the whole process smooth and fun. Super friendly, professional, and my smile looks great. Highly recommend!

Luke Sutton